Terms and Conditions
We try to make the descriptions and pictures of our products as accurate as possible, but our incense and incense holders are made by hand using natural materials, so please allow for variations in colour and size.
Postage for UK delivery
Postage is £ 2.95 for orders under £25.-. Postage is free for orders of £25.- or more.
Delivery outside the UK
Customs paperwork, non-deliveries, insurance, postal charges.. it all got a bit too much for us. So we are very sorry to say that we no longer accept orders for delivery outside the UK. If you do still want to order our incense for delivery abroad, get in touch and we'll point to you to online retailers in your country that may be able to help.
How to order
Please use the Shopping Basket facilities on the site to order, which allow you to pay for your order using your debit or creditcard, Paypal or Apple Pay.
If you'd rather not pay using the facilities on this website, please send your order along with your cheque or postal order to:
Greater Goods Ltd
44 Rock Road
Midsomer Norton
BA3 2AQ
Please note that we can only accept sterling cheques drawn on a UK bank, and don't forget to add £ 2.95 for postage if your order is less than £ 25.-
Delivery
We aim to despatch your order within 3 days of receiving your payment. If you pay by cheque, we will wait for the cheque to clear before sending your order out.
Tell others about us!
Have you enjoyed our incense and our service?. Do you like our other products or our website? Please tell your friends about us.
We won't tell others about you!
Have a look at our privacy policy.
Returns and Exchanges
We hope you will love your purchase. If you would however like to return an unused item, please do so within 14 days for a refund. Postage will only be refunded if your incense or incense holder was faulty.
Customer Service
If you have any questions about our products, services or your order, please contact us and we will be happy to help. Give us a call on 01761- 417040, or send us an e-mail at info@greatergoods.co.uk. Alternatively, you can write to us at: 44 Rock Road, Midsomer Norton, BA3 2AQ.
